Refund Policy
Online Live Classes
If for some reason you wish to discontinue from the Live Online Classes before the commencement of the first class for the batch that you signed up, we will refund 50% of the fees. However, if you discontinue after the commencement of the first class for the batch that you enrolled for, no refund will be made, notwithstanding the number of classes you attended till such time.
If you discontinue before the commencement of the batch, refunds will be processed within 7 working days of you notifying us by email of your decision and the funds will be transferred to your account within 4 working days of receiving bank account details from you.
If for some reason, The Nextgen Persona decides to discontinue a batch that you have enrolled for, we will refund fees prorated to the number of classes not conducted by The Nextgen Persona. The amount to be refunded in such cases will NOT depend on the number of classes the candidate has attended in that batch.
Pre-recorded Self-paced Online Courses
We follow a strict No Refund policy, as there is no control & and tracking system for the consumed stuff by the participants.